Frequently asked questions
Q1. What is the Left Panel Navigation used for?
The Left Panel Navigation is the main control center of the Layout Designer Tool. It provides quick access to projects, templates, objects, products, layers, cart details, help resources, live chat, and user profile options—all from one centralized location.
Q2. Is the Left Panel available to all users?
Yes, most sections are available to both guest and logged-in users. However, some features such as Projects, saving designs, and checkout are available only to registered (logged-in) users.
Q3. Who can access the Projects section?
Only registered and logged-in users can access the Projects section. Guest users do not have access to saved projects.
Q4. What can I do in the Projects section?
You can view, search, open, edit, and manage all previously saved layout designs linked to your account.
Q5. What happens if I open another project while one is already open?
The system will prompt you to save your current work before opening another project to prevent data loss.
Q6. What are templates used for?
Templates are pre-built layout designs created by the admin. They help users start designing quickly without beginning from scratch.
Q7. Can guest users use templates?
Yes, both guest users and logged-in users can browse and use templates. However, only logged-in users can save customized templates as projects.
Q8. Can templates be edited after loading?
Yes, templates can be fully customized. Users can modify layouts, replace products, resize elements, and change colors.
Q9. What are Objects in the Left Panel?
Objects are basic geometric elements such as rectangles, circles, and lines used to define layout areas, boundaries, and zones before adding real products.
Q10. Can objects be customized?
Yes, objects can be resized, rotated, recolored, layered, duplicated, and aligned using available design tools.
Q11. What types of products can I add to my layout?
You can add real catalog products such as lounge chairs, tables, umbrellas, planters, and other deck accessories.
Q12. How do I add products to the canvas?
Products can be added by dragging and dropping them from the Products panel directly onto the canvas.
Q13. Are product sizes accurate?
Yes, all products are scaled to real-life dimensions to ensure accurate space planning.
Q14. Do products added to the canvas appear in the cart automatically?
Yes, every product placed on the canvas is automatically added to the Cart section.
Q15. What is the Layers section used for?
The Layers section helps manage all elements in the design by controlling their order, visibility, grouping, naming, and locking.
Q16. Can I hide or lock elements using Layers?
Yes, you can hide layers using the eye icon and lock layers using the lock icon to prevent accidental changes.
Q17. Can I rename layers?
Yes, layers can be renamed to make complex designs easier to manage and identify.
Q18. What information does the Cart section display?
The Cart shows all products used in the design, including product name, category, quantity, unit price, and subtotal (if applicable).
Q19. Does the Cart update automatically when I change the design?
Yes, any change made on the canvas—adding, deleting, or duplicating products—is instantly reflected in the Cart.
Q20. Can guest users check out from the Cart?
No, guest users can view Cart items but must log in to proceed with checkout or request a quote.
Q21. What is Live Chat used for?
Live Chat allows users to communicate with the support or sales team in real time without leaving the design workspace.
Q22. When can I use Live Chat?
Live Chat is available throughout the design process and can be accessed at any time for instant assistance.
Q23. What does the User Profile section show?
It displays the currently logged-in user’s name and profile icon. Guest users see “Guest” instead of a username.
Q24. What actions are available in the User Profile menu?
Currently, the User Profile menu provides the Log out option to securely end the session.
Q25. What help options are available in the Left Panel?
The Help section offers two modes:
Walk-through Guide – an interactive step-by-step guide
User Manual – detailed documentation of all features
Q26. Can I close the Help panel and continue designing?
Yes, users can close the Help dialog at any time and continue working on the canvas.